Comments on: Is it just me… http://www.geardiary.com/2008/04/22/is-it-just-me/ Everyone can understand technology; sometimes it just takes a little translating. Tue, 14 Feb 2012 14:00:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Wayne Schulzhttp://www.geardiary.com/2008/04/22/is-it-just-me/#comment-33977 Wayne Schulz Tue, 22 Apr 2008 22:18:39 +0000 http://www.geardiary.com/?p=6977#comment-33977 Today I tried to activate automatically. It asked me to punch in my mother's birthday. Then it said "please wait for customer service" -- thinking that there was something wrong, I opted to stay on the line. Then I was hit with a lengthy pitch to upgrade to several different programs. The other thing I have a REALLY good skill at is attracting people in grocery carts to WHATEVER display that I happen to be standing in front of. If I'm in Sams Club with my cart parked in front of a shelf of Preparation H - guaranteed no fewer than three people will come along and ask me to move so they can get to the shelf. And it doesn't matter one bit what it is that I'm standing in front of. The mere fact that there is a human blocking a shelf of any kind seems to attract shoppers like crazy... Today I tried to activate automatically. It asked me to punch in my mother’s birthday. Then it said “please wait for customer service” — thinking that there was something wrong, I opted to stay on the line.

Then I was hit with a lengthy pitch to upgrade to several different programs.

The other thing I have a REALLY good skill at is attracting people in grocery carts to WHATEVER display that I happen to be standing in front of.

If I’m in Sams Club with my cart parked in front of a shelf of Preparation H – guaranteed no fewer than three people will come along and ask me to move so they can get to the shelf.

And it doesn’t matter one bit what it is that I’m standing in front of. The mere fact that there is a human blocking a shelf of any kind seems to attract shoppers like crazy…

]]> By: Alisonhttp://www.geardiary.com/2008/04/22/is-it-just-me/#comment-33960 Alison Tue, 22 Apr 2008 20:34:40 +0000 http://www.geardiary.com/?p=6977#comment-33960 Amex in the UK works the same - activate automatically via the keypad. Amex in the UK works the same – activate automatically via the keypad.

]]> By: David Goodspeedhttp://www.geardiary.com/2008/04/22/is-it-just-me/#comment-33953 David Goodspeed Tue, 22 Apr 2008 19:55:01 +0000 http://www.geardiary.com/?p=6977#comment-33953 visa and m/c were 30-second operations via keypad on cellphone. sorry amex is such a pain visa and m/c were 30-second operations via keypad on cellphone.
sorry amex is such a pain

]]> By: Mark Reidhttp://www.geardiary.com/2008/04/22/is-it-just-me/#comment-33950 Mark Reid Tue, 22 Apr 2008 19:45:58 +0000 http://www.geardiary.com/?p=6977#comment-33950 The last few times I've renewed a credit card it has dumped to a rep to "finish" the process (i.e. sales pitch.) It's ironic, because when you actually do call wanting to talk to a human it's damn near impossible. Which reminds me of another pet peeve. Any time you call a company (cable, cell phone, satellite, credit card, whatever) for customer service they always ask you to punch in your umpteen digit account number "in order to serve you better." But then when you finally get a human, the first thing they always ask for is the exact same number! Duh!! Is there really such a thing as "customer" service anymore? It's all "company" service. They make it as easy and inexpensive as possible for themselves and let the customer be damned. :END RANT: The last few times I’ve renewed a credit card it has dumped to a rep to “finish” the process (i.e. sales pitch.) It’s ironic, because when you actually do call wanting to talk to a human it’s damn near impossible.

Which reminds me of another pet peeve. Any time you call a company (cable, cell phone, satellite, credit card, whatever) for customer service they always ask you to punch in your umpteen digit account number “in order to serve you better.” But then when you finally get a human, the first thing they always ask for is the exact same number! Duh!!

Is there really such a thing as “customer” service anymore? It’s all “company” service. They make it as easy and inexpensive as possible for themselves and let the customer be damned.

:END RANT:

]]> By: ignarhttp://www.geardiary.com/2008/04/22/is-it-just-me/#comment-33943 ignar Tue, 22 Apr 2008 18:55:19 +0000 http://www.geardiary.com/?p=6977#comment-33943 When I activate a new credit card, I just hang up the phone when the system says it will transfer to a customer representative. Then, I purchase small items online such as buying more minutes for my phone card to verify the card is actually activated. I did this several times so far, and every single time, the card was already activated and ready to use. When I activate a new credit card, I just hang up the phone when the system says it will transfer to a customer representative. Then, I purchase small items online such as buying more minutes for my phone card to verify the card is actually activated. I did this several times so far, and every single time, the card was already activated and ready to use.

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