Posted on 12 May 2008, at 6:00 pm, by Bjenk Ellefsen
If you own a Dell laptop and your warranty has expired you should take note of parts-people.com. I am working (and sometimes playing) on a Dell XPS M170. This beast has given me an outstanding performance so far until both system fans started to make a loud grinding noise. Over a few days, it got worse. Although you can give Dell a call and ask for parts, I decided to try parts-people. Their website is straight to the point with pictures of all the parts you might be looking for. It took me seconds to find what I needed for my specific model thanks to the well done categories. You click on the series and then the model for your laptop and you are taken to a parts list. You can then browse and look at the pictures of what you need. They provide very useful details to better identify what you need: a nice touch. In my case, I needed two system fans and they were clearly identified as the smaller and larger CPU fans with pictures.
Parts-people also offer diagnostic repair services. They can install the parts for 50$ if you don’t feel comfortable to open your laptop yourself. They specialize in Dell laptops so chances are; there is a solution for you there if you want to extend your Dell laptops’ life. Dell provides detailed instructions and manuals to change parts (Dell manuals) if you want to do it yourself (it’s not rocket science).
My experience with parts-people was fantastic. I received an immediate confirmation of my order and it arrived two days later via Fedex. My laptop is running like new one and for a minimal cost. Look it up!
June 14th, 2008 at 11:06 am
I ordered a video card for a Dell Laptop that was delivered via FedEx on time. After I opened the case of the laptop to install the cad did I see the Motherboard did not have a location to install it. Then I called Parts-People only to have them tell me that there are two different flavored motherboards. One that has a plug for the video card I purchased from them and one that doesn’t. Guess what, I had the one that didn’t have a plug in and was thus not upgradeable. The video card I purchased would not work. I asked for an RMA number and was then told that there would be a 20% restocking fee for the return! Are you kidding. I didn’t have the information they had when I purchased the card and wouldn’t until after the card arrived and I opened the case. For that you’re going to charge me a fee? You didn’t mention even the possibility of two different Motherboards when I purchased it nor does your site. I don’t do business with anyone that charges a restocking fee especially under these circumstances, nor should you. They are not the only folks selling Dell parts but they act as though they might be. Avoid unless your money nmeans less to you than it does to me.