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Using CA Anti-Virus? Beware false positives for win32/Glenwiry.p which quarantines wextract.exe

Posted on 13 June 2008 by


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An anti-virus definition update released by Computer Associates late yesterday appears to have rendered false positive reports of the win32/Glenwiry.p virus for at least some people. In the process of protecting your computer, the anti-virus may quarantine your C:/WINDOWS/system32/wextract.exe and/or C:/WINDOWS/system32/dllcache/wextract.exe. The problem is that once these files are quarantined, you may encounter problems during a reboot as Windows could prompt you to insert your system disk.

Some users have reported calling CA and being advised to upgrade anti-virus definitions again. After the Computer Associates AV definition upgrade, the false positive reports appear to go away.

I noted at least one discussion of this issue on the ZoneAlarm message board where the resolution appeared to be an update to the anti-virus definitions (making me think that maybe ZoneAlarm and CA share a common source for their AV definitions?).

There is also some message activity on the Computer Associates official discussion forum about this.

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IMPORTANT: Never assume an AV alert is false! First update your anti-virus definitions. If you continue to get warnings search the site of your anti-virus software for possible resolutions and problem reports. Use EXTREME caution searching the Internet for cures to the Glenwiry – it appears a LARGE number of sites showing in the search results are themselves malware. I would search only the anti-virus sites themselves for suggested solutions
via: Clients First Business Solutions

Link: win32/GlenWiry.p fiasco blog post at Rabid Wombats
Link: Yahoo Answers – What is Win32/Glenwiry.p
Link: ZoneAlarm Malware Discussion Board: ZA can’t treat a virus…

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- who has written 2131 posts on Gear Diary.

Wayne is a diehard Blackberry user and consultant specializing in Sage MAS90 Accounting Software. He lives in Glastonbury CT with his two children. When not helping them with their homework or pushing the latest school fundraiser off on his co-workers, he is active hiking, Scuba Diving and investigating all manner of technology.

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