Comments on: Let the Games Begin: Apple Sued for Dropped Calls & Slow Data Speeds http://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/ Everyone can understand technology; sometimes it just takes a little translating. Wed, 15 Feb 2012 02:34:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Christopher Gavulahttp://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/#comment-39162 Christopher Gavula Thu, 21 Aug 2008 14:43:13 +0000 http://www.geardiary.com/?p=12524#comment-39162 Well Apple actually DID apparently make a statement about the 2.0.2 patch indicating that it does fix SOME 3G issues. I ran across this at macnn.com (originally from USA Today): http://www.macnn.com/articles/08/08/20/apple.3g.problems.reduced/ Well Apple actually DID apparently make a statement about the 2.0.2 patch indicating that it does fix SOME 3G issues.

I ran across this at macnn.com (originally from USA Today):

http://www.macnn.com/articles/08/08/20/apple.3g.problems.reduced/

]]> By: Christopher Gavulahttp://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/#comment-39159 Christopher Gavula Thu, 21 Aug 2008 13:20:55 +0000 http://www.geardiary.com/?p=12524#comment-39159 I've generally had very good luck with AT&T service as well (although we're not 3G here either). My iPhone 2.x reception difficulties have cleared up, though the jury is out as to whether 2.0.2 fixed the problem or AT&T network changes have occurred. Having said this, I think it's a little early for a class-action suit. The claimant is going to have to show that they tried to resolve the problem with the defendant and that the defendant did nothing to help resolve the issue. Tech issues like these can take longer than 30 days to resolve, so I suspect that they're going to have an uphill battle to show that they gave Apple a proper chance to respond to their concerns. One also has to question why AT&T wasn't also listed as a defendant in the suit? I think the way it's presented that this suit is going to fall flat. I also suspect that other suits will follow. So the real question here is - how many people are really affected by this problem? It's awful for those that are, but is it really a large percentage of 3G iPhone users or only a small number as AT&T has stated (keeping in mind AT&T would only know about U.S. customers having problems)? I’ve generally had very good luck with AT&T service as well (although we’re not 3G here either). My iPhone 2.x reception difficulties have cleared up, though the jury is out as to whether 2.0.2 fixed the problem or AT&T network changes have occurred.

Having said this, I think it’s a little early for a class-action suit. The claimant is going to have to show that they tried to resolve the problem with the defendant and that the defendant did nothing to help resolve the issue. Tech issues like these can take longer than 30 days to resolve, so I suspect that they’re going to have an uphill battle to show that they gave Apple a proper chance to respond to their concerns. One also has to question why AT&T wasn’t also listed as a defendant in the suit? I think the way it’s presented that this suit is going to fall flat. I also suspect that other suits will follow.

So the real question here is – how many people are really affected by this problem? It’s awful for those that are, but is it really a large percentage of 3G iPhone users or only a small number as AT&T has stated (keeping in mind AT&T would only know about U.S. customers having problems)?

]]> By: Judie Lipsetthttp://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/#comment-39158 Judie Lipsett Thu, 21 Aug 2008 12:19:26 +0000 http://www.geardiary.com/?p=12524#comment-39158 @reidme - :lol: watch out or we will slap you with a class action lawsuit for not backing up your claim! ;-) @reidme – :lol: watch out or we will slap you with a class action lawsuit for not backing up your claim! ;-)

]]> By: reidmehttp://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/#comment-39156 reidme Thu, 21 Aug 2008 11:34:40 +0000 http://www.geardiary.com/?p=12524#comment-39156 My comment's twice as good.* (* Where available.) My comment’s twice as good.*

(* Where available.)

]]> By: Judie Lipsetthttp://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/#comment-39151 Judie Lipsett Thu, 21 Aug 2008 03:34:04 +0000 http://www.geardiary.com/?p=12524#comment-39151 @Wayne - yep, I am sure you aren't far off with your lawsuit dispersal guesstimates. :-P @Kevin - according to Infineon, this is the same chip that Samsung uses, and of course *they* have had no problems... @Marko - I've been very pleased with AT&T service, too. I do wish that we had 3G in San Angelo & Eldorado, but EDGE is certainly better than nothing (and as I mentioned, it is rock solid). :-) @Wayne – yep, I am sure you aren’t far off with your lawsuit dispersal guesstimates. :-P

@Kevin – according to Infineon, this is the same chip that Samsung uses, and of course *they* have had no problems…

@Marko – I’ve been very pleased with AT&T service, too. I do wish that we had 3G in San Angelo & Eldorado, but EDGE is certainly better than nothing (and as I mentioned, it is rock solid). :-)

]]> By: Marko Polohttp://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/#comment-39150 Marko Polo Thu, 21 Aug 2008 03:17:15 +0000 http://www.geardiary.com/?p=12524#comment-39150 I can't comment on the Iphone 3G since I don't have one, but as far as AT&T goes I've never experienced a dropped call with them. I wonder if AT&T is starting to rethink its exclusivity deal with Apple as a lot of people are putting the blame on their network and it's kind of tarnishing their reputation especially since Apple is keeping quiet and telling people the device has no known problems. I can’t comment on the Iphone 3G since I don’t have one, but as far as AT&T goes I’ve never experienced a dropped call with them. I wonder if AT&T is starting to rethink its exclusivity deal with Apple as a lot of people are putting the blame on their network and it’s kind of tarnishing their reputation especially since Apple is keeping quiet and telling people the device has no known problems.

]]> By: kevinnugenthttp://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/#comment-39149 kevinnugent Thu, 21 Aug 2008 03:06:49 +0000 http://www.geardiary.com/?p=12524#comment-39149 It's not just AT&T, Judie. It seems to be a worldwide issue - and one that the 2 recent updates were supposed to fix, but didn't. A strong tip is that the 3G chip in the device is defective in a fair percentage of the devices sold. Here in Australia, it's not all beer and skittles either: http://forums.mactalk.com.au/47/53900-merged-3g-iphone-reception-problems-worldwide.html It’s not just AT&T, Judie. It seems to be a worldwide issue – and one that the 2 recent updates were supposed to fix, but didn’t. A strong tip is that the 3G chip in the device is defective in a fair percentage of the devices sold.

Here in Australia, it’s not all beer and skittles either:

http://forums.mactalk.com.au/47/53900-merged-3g-iphone-reception-problems-worldwide.html

]]> By: Wayne Schulzhttp://www.geardiary.com/2008/08/20/let-the-games-begin-apple-sued-for-dropped-calls-slow-data-speeds/#comment-39147 Wayne Schulz Thu, 21 Aug 2008 02:07:27 +0000 http://www.geardiary.com/?p=12524#comment-39147 I am not experiencing an abnormal amount of dropped calls with my 3G. My guess is that Apple's praying a recall won't be needed (and in most instances of crap devices does the mfg EVER recall anything? ... my experience is they ignore and plow forward). Name me one major device that recalled or did more than issue product patches (like Apple is doing). I can't think of one. Prediction: $ 7.5 million dollar settlement split as follows: Ambulance Chaser : $7.45 million Consumer: $ .55 million (in the form of vouchers that expire within 3 days and must be used in person at the Apple store and represent $5 off a $ 500 purchase). I am not experiencing an abnormal amount of dropped calls with my 3G. My guess is that Apple’s praying a recall won’t be needed (and in most instances of crap devices does the mfg EVER recall anything? … my experience is they ignore and plow forward).

Name me one major device that recalled or did more than issue product patches (like Apple is doing). I can’t think of one.

Prediction:

$ 7.5 million dollar settlement split as follows:

Ambulance Chaser : $7.45 million

Consumer: $ .55 million (in the form of vouchers that expire within 3 days and must be used in person at the Apple store and represent $5 off a $ 500 purchase).

]]>