Comments on: Mobileme Not http://www.geardiary.com/2008/09/02/mobileme-not/ Everyone can understand technology; sometimes it just takes a little translating. Tue, 14 Feb 2012 14:00:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: tamarahttp://www.geardiary.com/2008/09/02/mobileme-not/#comment-41540 tamara Mon, 05 Jan 2009 09:02:23 +0000 http://www.geardiary.com/?p=13197#comment-41540 i signed up for the mobileme free trial and now i can't work out how to close my account. can anyone help? thanks i signed up for the mobileme free trial and now i can't work out how to close my account. can anyone help? thanks

]]> By: Robertxchttp://www.geardiary.com/2008/09/02/mobileme-not/#comment-41118 Robertxc Sat, 13 Dec 2008 18:48:34 +0000 http://www.geardiary.com/?p=13197#comment-41118 I am almost speechless with outrage at what has just happened to me, which seems to be very similar to others on this thread. I got my 3g iphone on the day of release and dutifully signed up for mobileme. Like a lot of others I found mobileme to be pretty substandard at the time and so cancelled the subscription when the trial period ended. All of a sudden, I have no contacts on my phone!!! It now seems that Apple are holding all my contacts to ransom until I pay them £59.00! what an extraordinarily arrogant and cavalier attitude to take with their customers' personal data. This type of rubbish is the reason I think Apple will really struggle to be taken seriously by businesses contemplating a switch from, say, Blackberry. I know that corporate users tend to run their own servers to handle mail and contacts, but what concerns me is the fact that Apple as a company seem to have culture that makes them think this sort of thing is ok. There is simply no reason why they have to delete your contact from your phone just because you no longer want the mobileme 'service'. The mature and sensible thing to do would be to simply stop syncing and leave whatever is on the phone there. The chances of me ever buying another iphone are now zero. I am almost speechless with outrage at what has just happened to me, which seems to be very similar to others on this thread. I got my 3g iphone on the day of release and dutifully signed up for mobileme. Like a lot of others I found mobileme to be pretty substandard at the time and so cancelled the subscription when the trial period ended. All of a sudden, I have no contacts on my phone!!! It now seems that Apple are holding all my contacts to ransom until I pay them £59.00! what an extraordinarily arrogant and cavalier attitude to take with their customers’ personal data.

This type of rubbish is the reason I think Apple will really struggle to be taken seriously by businesses contemplating a switch from, say, Blackberry. I know that corporate users tend to run their own servers to handle mail and contacts, but what concerns me is the fact that Apple as a company seem to have culture that makes them think this sort of thing is ok. There is simply no reason why they have to delete your contact from your phone just because you no longer want the mobileme ‘service’. The mature and sensible thing to do would be to simply stop syncing and leave whatever is on the phone there.

The chances of me ever buying another iphone are now zero.

]]> By: alex.ilaganhttp://www.geardiary.com/2008/09/02/mobileme-not/#comment-40160 alex.ilagan Fri, 17 Oct 2008 12:53:15 +0000 http://www.geardiary.com/?p=13197#comment-40160 I just got weak in the knees ..... I tried out mobileme but decided the service is not worth 100 dollars a year so I cancelled it before it became regular. Why whole calendar and contacts disappeared! It seems I have no recourse because I was never a paying customer to begin with? this makes me want to cry. I just got weak in the knees ….. I tried out mobileme but decided the service is not worth 100 dollars a year so I cancelled it before it became regular. Why whole calendar and contacts disappeared! It seems I have no recourse because I was never a paying customer to begin with? this makes me want to cry.

]]> By: Ah, Push It - ultramookiehttp://www.geardiary.com/2008/09/02/mobileme-not/#comment-39793 Ah, Push It - ultramookie Thu, 18 Sep 2008 19:23:20 +0000 http://www.geardiary.com/?p=13197#comment-39793 [...] huffing and puffing about how MobileMe is not fixed, it’s not.  Contacts still continue to disappear for no reason, webmail continues to have issues, and other assorted issues continue to crop up.  [...] [...] huffing and puffing about how MobileMe is not fixed, it’s not.  Contacts still continue to disappear for no reason, webmail continues to have issues, and other assorted issues continue to crop up.  [...]

]]> By: questionfearhttp://www.geardiary.com/2008/09/02/mobileme-not/#comment-39457 questionfear Tue, 02 Sep 2008 19:42:40 +0000 http://www.geardiary.com/?p=13197#comment-39457 Stan, that's awful! Sorry you went through that. I do think the rep is wrong though. I can't imagine your contacts are tied to Mobile me and will disappear when the account is terminated...will they just sit and wait for you to turn mobile me sync back on in order to yank them? I think he was mistaken (thinking of backups, maybe?) or trying to keep you from cancelling right then and there. I'd find someone knew to chat with at mobile me and ask them...that just does not sound right. (FYI, I gave up on mobile me as a sync solution since it won't work with IE-default and only option at work-or with linux. So my macbook can talk to my iPhone via mobile me. Which happens anyway via cable. The other computers, that could use an actual wireless sync option? SOL. Bah. And I was going to renew for another year to transition the email address, but it looks like with all the extensions I have until November until it expires anyway.) Stan, that’s awful! Sorry you went through that.

I do think the rep is wrong though. I can’t imagine your contacts are tied to Mobile me and will disappear when the account is terminated…will they just sit and wait for you to turn mobile me sync back on in order to yank them? I think he was mistaken (thinking of backups, maybe?) or trying to keep you from cancelling right then and there.

I’d find someone knew to chat with at mobile me and ask them…that just does not sound right.

(FYI, I gave up on mobile me as a sync solution since it won’t work with IE-default and only option at work-or with linux. So my macbook can talk to my iPhone via mobile me. Which happens anyway via cable. The other computers, that could use an actual wireless sync option? SOL. Bah. And I was going to renew for another year to transition the email address, but it looks like with all the extensions I have until November until it expires anyway.)

]]> By: Joel McLaughlinhttp://www.geardiary.com/2008/09/02/mobileme-not/#comment-39453 Joel McLaughlin Tue, 02 Sep 2008 17:58:38 +0000 http://www.geardiary.com/?p=13197#comment-39453 Massive FAIL! This is why I'd like to have the ability to run my OWN server....be it a WebDav box or something similar to exchange, but open. However, ISP's don't WANT you to run your own servers. This ever appear to anyone that current broadband providers break the peering model? We use their service and way back when the internet was new, if you had a external IP, you could run a server. It's not that way anymore. Massive FAIL! This is why I’d like to have the ability to run my OWN server….be it a WebDav box or something similar to exchange, but open. However, ISP’s don’t WANT you to run your own servers. This ever appear to anyone that current broadband providers break the peering model? We use their service and way back when the internet was new, if you had a external IP, you could run a server. It’s not that way anymore.

]]> By: Christopher Sperahttp://www.geardiary.com/2008/09/02/mobileme-not/#comment-39452 Christopher Spera Tue, 02 Sep 2008 17:54:39 +0000 http://www.geardiary.com/?p=13197#comment-39452 Stan, I'm sorry you're having such a hard time here. However, this is part of the problem of computing in the cloud. You're dependent on the cloud in order to computer. This is a huge hole in the SAaS model. If your account goes south/the service is down, what do you do? If you close the account, who owns the data, and how can you get copies on your end so you don't lose anything? I wrote a big article on this months ago, but I honestly don't think its going to hit home with anyone until they get stung. YOU got stung; and interestingly enough, it sounds like you're planning on closing your MobileME account as soon as you can determine that you can readd your contacts back to your Address Book after closing the account/keep your contacts without having to back them up and readd them. Interesting how the service is holding your data hostage...isn't it? Stan,

I’m sorry you’re having such a hard time here. However, this is part of the problem of computing in the cloud. You’re dependent on the cloud in order to computer. This is a huge hole in the SAaS model. If your account goes south/the service is down, what do you do? If you close the account, who owns the data, and how can you get copies on your end so you don’t lose anything?

I wrote a big article on this months ago, but I honestly don’t think its going to hit home with anyone until they get stung. YOU got stung; and interestingly enough, it sounds like you’re planning on closing your MobileME account as soon as you can determine that you can readd your contacts back to your Address Book after closing the account/keep your contacts without having to back them up and readd them.

Interesting how the service is holding your data hostage…isn’t it?

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