RIM launches BES 5.0 – What This Means for BlackBerry Users (and their IT Admins)

Posted on 06 May 2009 by


bes_5.0_blackberry_server

Research In Motion officially launched version 5.0 of their BlackBerry Enterprise Server, or BES, this week.   So, BlackBerry fans, what does this mean for you?

Well, for everyone who does not use a company-provided BlackBerry tied to their employer’s messaging system (Microsoft Exchange/Outlook or IBM Lotus Notes/Domino), the new features on BES probably won’t get you too excited. If you are not using an employer-provided BlackBerry, then you will likely be using your wireless carrier’s BlackBerry Internet Service, or BIS.*

The announcement is certainly not as exciting for the non-suit-and-tie-crowd as, say, a device announcement like the “Magnum”but for IT admins who run the servers and manage hundreds or thousands of employee BlackBerry devices, BES 5.0 is a big step forward.

Yes, that’s right.  The suits-and-ties (really, your IT administrators) are the ones who will probably be really slap-happy over BES 5.0′s features.

blackberryenterpriseserver-5_leave_no_file_behind

But what’s in it for the corporate BlackBerry user with BES 5.0?
Note:  These  features will  require device OS 5.0 as well as the BlackBerry Enterprise Server 5.0

- You’ll be able to Flag Messages & Set Reminder Times for Messages Right from your BlackBerry

- View and e-mail Distribution Lists right from your BlackBerry (that’s right — no more creating separate device Group Lists!)

Forward meeting invitations and calendar entries from your BlackBerry.

Calendar Attachment Support (don’t you hate it when someone currently includes a presentation in their meeting notice, but you can’t view it directly on your BlackBerry?) .

- Browse, Open, Add, and Save files on a shared network. You’ll be able to access your work documents securely behind the company firewall.

And your company IT Administrators who manage the BES?  What do they get?

- A Web-Based BlackBerry Administrative Service (BAS) console. Administrators won’t have to install desktop software to manage users. Simply use your BES administrator login to access the BAS console and all user accounts.

rim_bes_50_console

- Wireless Device Upgrades. No more having to physically upgrade the device operating system, or walk an end user through the process.  Now, BES administrators can wirelessly push (and even schedule the wireless push in advance) to their BlackBerry users.

- BES 5.0 gives admins the ability to automatically issue alerts and then failover to a standby server when load balancing thresholds are met.
- More Customizable IT Policy Control.  OK, if you are on a company BES one thing that may bother you is the IT policy that can restrict certain features or installing 3rd Party Applications that the company doesn’t want you to
run on their devices (it’s always a trade-off dealing with “The Man” … you get a BlackBerry, but their IT policy keeps you from loading all the fun stuff ;-) )

Well, with BES 5.o, admins can more easily set up very specific IT policies for groups or individuals.  It even works on an admin level so a team member responsible for managing the Sales team can’t impact or alter policies for other groups, or, say, the company CEO’s BlackBerry.

rim_bes_50_it_admin2

So who says corporate life is all stuffy?  Looks like companies using (or looking to use) BlackBerries in their workforce are getting many new and much-improved features with BES 5.0.

*A very good Summary of BES itself can be found here, courtesy of Pinstack.
* Key differences between BES & BIS can be found here, courtesy of CrackBerry.

If you would like to see a BES admin’s first impressions of BES 5.0, Brenden Zivic has written a very thorough overview.

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  • http://twitter.com/_stevemason_/status/1725075248 stevemason

    RIM launches BES 5.0 – What This Means for BlackBerry Users (and … http://bit.ly/psdKj

  • victore

    noticed that “Note: These features will require device OS 5.0 as well as the BlackBerry Enterprise Server 5.0″. i’m not aware of any devices with 5.0. my storm is only at 4.7. do you know when 5.0 device os will be released?

  • Jason Reese

    @victore – you are 100% absolutely correct. That’s the rub…BlackBerry 0S 5.0 has *not* yet been officially released. 4.7 is the highest production release for the storm (and I believe 4.6 is the highest for the Bold). There are some “dot” releases (4.7.x.x.x) available with minor improvements here or there — but no 5.0.

    I suspect RIM is finishing cooking up the handheld OS, but as you probably know…once RIM’s done with it, the wireless carrier’s dig into it for proper certification before making it “publicly” available. Usually, the BlackBerry blogosphere has a pre-release available for those that want to try it ahead of time (of course, do so with caution as the early versions do tend to cause JVM errors, and can even “brick” your BlackBerry).

    While BES 5.0 is out and about, corporate users still won’t be able to flag and set reminders on their enterprise BlackBerry emails until the OS is fully cooked and released — and implemented within their company. Given BES 5.0 was starting to be marketed in February ’09 and then just officially announced at WES this May, I’d say it will be a long summer before anyone sees the handheld 5.0 OS popping up. Just a guess.

    If anyone on any blog (including GD) gets a hold of it, there will definitely be an update.

  • Jason Reese

    @ victore – here are very (VERY) early posts of a *pre-release* 5.0. Sorry, I should have included the links in prior post :)

    - http://tinyurl.com/3nuhfp

    - the screenshots of 5.0 don’t look revolutionary; but, keep in mind that it does not appear that the user was running their handheld through BES 5.0 either (I’m sure BIS users will see some improvement, but I believe most big feature improvements are reliant on the BlackBerry Enterprise Server setup).

    :-)

  • http://twitter.com/bbdeveloper/status/1726576568 bbdeveloper

    RIM launches BES 5.0 – What This Means for BlackBerry Users (and … http://tr.im/kJgP

  • Jason Reese

    Well, timing is everything. Another *very* pre-release version of 5.0 for the Bold and Curve 8900 series (sorry, nothing leaked yet for Storm) is out.

    Notes: I plan to install this evening. Anyone else installing, please do at own risk. If you’ve never installed or upgraded your BB handheld OS, I wouldn’t do this. If you have, and are comfortable, please please backup your handheld with desktop manager before installing. No one on the interwebs is responsible if you brick your BlackBerry ;-)

    OS 5.0 Install-At-Own-Risk:
    http://tinyurl.com/pz6fwx

    The news break on the latest 5.0 handheld OS leak is courtesy of CrackBerry
    http://crackberry.com/leaked-os-5-0-0-93-blackberry-bold-and-curve-8900