Comments on: Poor Poor Sprint… http://www.geardiary.com/2009/10/29/poor-poor-sprint/ Everyone can understand technology; sometimes it just takes a little translating. Tue, 14 Feb 2012 14:00:10 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Carly Zhttp://www.geardiary.com/2009/10/29/poor-poor-sprint/#comment-51125 Carly Z Fri, 30 Oct 2009 13:20:30 +0000 http://www.geardiary.com/?p=56225#comment-51125 I think the issue is in part perception. Sprint users without much loyalty to Sprint remembered the bad experiences and not the good. People who aren't on Sprint remember hearing all the bad experiences and are reluctant to take the plunge. I did the math and realized I'd probably save some serious money by switching to Sprint, but a combination of still being in a contract with AT&T and the general black cloud over Sprint makes me nervous. Maybe by the time my contract is up things will have changed, but it's not a compelling enough carrier (even with cheap plans) to get me to switch early. I think the issue is in part perception. Sprint users without much loyalty to Sprint remembered the bad experiences and not the good. People who aren’t on Sprint remember hearing all the bad experiences and are reluctant to take the plunge.

I did the math and realized I’d probably save some serious money by switching to Sprint, but a combination of still being in a contract with AT&T and the general black cloud over Sprint makes me nervous. Maybe by the time my contract is up things will have changed, but it’s not a compelling enough carrier (even with cheap plans) to get me to switch early.

]]> By: Mark Chinskyhttp://www.geardiary.com/2009/10/29/poor-poor-sprint/#comment-51124 Mark Chinsky Fri, 30 Oct 2009 12:34:19 +0000 http://www.geardiary.com/?p=56225#comment-51124 Yea but T-Mobile's coverage footprint isn't remotely as good. Most reviews said the Instinct was better than the Voyager. What good is a multimedia phone without data? Don't they do web surfing etc? Sprint has Pre, Blackberry, Samsung, Android and if anybody still cares, DirectConnect. They even have a Blackberry With DirectConnect. The only major platform they don't have is iPhone. So why do they deserve these subscriber losses. Years ago, I will admit their outsourced customer service was atrocious but they seem to have cleaned up that act. Yea but T-Mobile’s coverage footprint isn’t remotely as good.

Most reviews said the Instinct was better than the Voyager.

What good is a multimedia phone without data? Don’t they do web surfing etc?

Sprint has Pre, Blackberry, Samsung, Android and if anybody still cares, DirectConnect. They even have a Blackberry With DirectConnect.

The only major platform they don’t have is iPhone.

So why do they deserve these subscriber losses.

Years ago, I will admit their outsourced customer service was atrocious but they seem to have cleaned up that act.

]]> By: jason | KJ2AYOhttp://www.geardiary.com/2009/10/29/poor-poor-sprint/#comment-106233 jason | KJ2AYO Fri, 30 Oct 2009 04:36:57 +0000 http://www.geardiary.com/?p=56225#comment-106233 <span class="topsy_trackback_comment"><span class="topsy_twitter_username"><span class="topsy_trackback_content">Poor Poor Sprint… http://tr.im/Dwfn</span></span> Poor Poor Sprint… http://tr.im/Dwfn

]]> By: Mark Vlastelicahttp://www.geardiary.com/2009/10/29/poor-poor-sprint/#comment-51099 Mark Vlastelica Thu, 29 Oct 2009 22:04:22 +0000 http://www.geardiary.com/?p=56225#comment-51099 A lot of it is based on phone selection. I remember a couple of years ago I wanted to try Sprint when they still offered their SERO plans but they had a terribly weak phone selection. Right now they have a pretty good smartphone selection, but they're still lacking in cool multimedia phones. Yeah, they do have the instinct, but Verizon had the Voyager, EnV touch, EnV 3, the chocolate phones and I've also seen a ton of the Samsung Alias phones in the wild. AT&T and Verizon have a ton of multimedia or messaging phones and a lot of people are willing to pay for unlimited text messaging, but not data and at that point the rate plans are almost the same on all of the carriers. Although if someone did want unlimited everything Sprint was the absolute best value until T-Mobile came out with their new rate plans. A lot of it is based on phone selection. I remember a couple of years ago I wanted to try Sprint when they still offered their SERO plans but they had a terribly weak phone selection. Right now they have a pretty good smartphone selection, but they’re still lacking in cool multimedia phones. Yeah, they do have the instinct, but Verizon had the Voyager, EnV touch, EnV 3, the chocolate phones and I’ve also seen a ton of the Samsung Alias phones in the wild. AT&T and Verizon have a ton of multimedia or messaging phones and a lot of people are willing to pay for unlimited text messaging, but not data and at that point the rate plans are almost the same on all of the carriers. Although if someone did want unlimited everything Sprint was the absolute best value until T-Mobile came out with their new rate plans.

]]> By: Mark Chinskyhttp://www.geardiary.com/2009/10/29/poor-poor-sprint/#comment-51080 Mark Chinsky Thu, 29 Oct 2009 18:35:45 +0000 http://www.geardiary.com/?p=56225#comment-51080 True for AT&T but what was Verizon's excuse? True for AT&T but what was Verizon’s excuse?

]]> By: Wayne Schulzhttp://www.geardiary.com/2009/10/29/poor-poor-sprint/#comment-51078 Wayne Schulz Thu, 29 Oct 2009 18:21:23 +0000 http://www.geardiary.com/?p=56225#comment-51078 I think in large part the game these days is won or lost based on phone selection. If you look at who is doing very well it's all the carriers with some type of exclusive phone. I was actually VERY interested in the HTC Hero -- that is until seeing the Droid on Verizon.. Yeah, I guess Sprint can't win these days... I think in large part the game these days is won or lost based on phone selection. If you look at who is doing very well it’s all the carriers with some type of exclusive phone.

I was actually VERY interested in the HTC Hero — that is until seeing the Droid on Verizon..

Yeah, I guess Sprint can’t win these days…

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